Return Policy
At Canine Wellness Academy, we want you to be confident in your purchase. Please review our return policy before completing your order.
Digital Downloads
All digital products, including eBooks, guides, printables, and other downloadable materials, are final sale. Because digital items can’t be returned, we do not offer refunds, exchanges, or cancellations on digital downloads. If you experience a technical issue accessing your file, contact us at [your support email] and we’ll make sure you receive your product.
Physical Products
If you receive a damaged or defective physical item, please contact us within 7 days of delivery at [your support email] with your order number and a clear photo of the issue. We’ll review it and arrange a replacement if eligible.
Order Errors or Missing Items
If something is missing or incorrect in your order, reach out within 7 days of delivery so we can make it right.